The definitions in this glossary can be debated at length. We have tried to keep them general to reflect the best practices in the document. We also believe that debate about the terms is healthy and useful!

Accountability An obligation or willingness to accept responsibility or to account for one's actions; often used when talking about public funding.
Aims to evaluate learners’ skills and knowledge in“real-world” contexts. They are asked to apply their skills to “real” tasks and projects, such as writing reports, doing research, etc.
Community An interacting group of people living in a common location; may also refer to people in a particular place with common interests.
Community-based Located in the community; specially developed according to the identified needs of the community.
A long-term process that builds on existing strengths in a community and involves local people in designing and making change, and learning from it.
Confidentiality Privacy; keeping information private that, if disclosed without the learner’s authorization, could be prejudicial to the learner’s best interests.
Culture The way of life and worldview, especially the customs and beliefs, of a particular group of people at a particular time.
Empowering Making people feel more confident and more in control of their lives.