Objectives Actions Timing Outcomes
All GNWT employees receive plain language training. 4. Plain language training is included in the training plan for each employee. Year 2 and ongoing 1. Plain language training reduces cost of document rewriting by others.
2. Plain language writing encourages clear thinking by GNWT workers.
3. More clear communications with public, even when professional communicator unavailable to review material.
Plain language is considered an essential job skill within the GNWT 5. Plain language writing ability is included in all job descriptions.

6. Plain language is included in performance evaluations for employees and performance standards are developed.
Year 3-5 1. GNWT employees know what plain language skill is expected.

2. Plain language becomes the standard for all GNWT communications.
Build trust and market to employees.
Be sensitive to reasons people resist plain language. 7. Identify employees with poor writing skills, develop training plans for them. Make their training a priority.

8. Involve public service unions, aboriginal organizations, and professional associations in plain language planning, promotion and use.
Year 2 and ongoing.

Year 1 and ongoing
1. Reduce resistance to plain language use.

1. GNWT understands resistance to plain language and is better able to deal with opposition.
2. Resistance to plain language is reduced.