Write For Your Reader The Northwest Territories Literacy Council
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A Plain Language Handbook

Put the most important information first.

Start with the most important information so people don’t miss it.
People often read only the first lines of a document or of each section of a document.

Use headings and subheadings.

Headings and subheadings:

Help people find information.
Make your document easier to scan.
Make the way the document is organized more clear.
Give useful information to your reader.
Do your headings and subheadings accurately describe what the section is about?

Include a Table of Contents for longer documents.

A Table of Contents:

Tells your readers how the document is organized.
Makes it easy to find information readers need.

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